Characterization of the Dominant Organizational Culture in the Family Service Companies of Ciudad Victoria Tamaulipas
DOI:
https://doi.org/10.18583/umr.v1i3.38Keywords:
Adhocracy, Organizational values, Organizational hierarchyAbstract
The analysis of the organizational culture has become a key element in all kind of companies. Its link with the family business is essential to understand the behavior of the members of these kind of companies which particular features made them unique
Profesora investigadora de tiempo completo en el Programa Académico de Administración y Gestión de Pequeñas y Medianas Empresas.
objective of this study was to identify the dominating, current and favorite kind of organizational culture in the family businesses of the services sector in Ciudad Victoria, Tamaulipas. The standard used is the one proposed by Cameron and Quinn (1999) that distinguish four different dimensions of the organizational culture: clan, adhocracy, market and hierarchy. Six companies of the service sector were selected. The clan was the chosen dimension of organizational culture for this analysis, in which the members have a high sense of belonging to the company and interact as a big family.
A fundamental factor for the characterization of the dominating organizational culture is the time they have been operating in the market. The other three dimensions of organizational culture presented changes between the current and most liked. The most notorious was between the adhocracy and the hierarchy. After the clan in the current organizational culture prevails the hierarchy. But the most liked is the adhocracy. This shows that the members of the studied companies do not wish to work and stablish relations inside a company in which a strict set of rules and procedures limits them to do what is asked from them or show them what and how to do their tasks. On the contrary, they like an organizational culture in which the company is a dynamic place to work and allowed them to explore their entrepreneurial spirit with ideas for the strengthening and growth of the company.
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